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Frequently Asked Questions

How much will Call Philadelphia charge me to clean my house?

At Call Philadelphia, we do not have actually one set price for cleaning a client’s house. Instead, we come to your home for a free estimate and base our rates on a variety of factors, consisting of the number of kids and family pets you have, the size of the home and other things that might impact the time it requires to make your home spotless. We then tailor the price based on your individual needs. Given that the price quote is complimentary, you have absolutely nothing to lose by making the call and establishing an appointment so we can get to a price.

Do I need to supply any cleaning products?

No. The teams at Call Philadelphia bring their own products and cleaning products so we do not have to use any of yours. The best part is that it’s all included in our low price so you don’t have to worry about the quantity of products that we utilize.

I have allergies. Are your cleaning materials hypoallergenic?

Yes. We utilize non-toxic and hypoallergenic cleaning products whenever possible. If you have allergic reactions, let us understand when we come out to give you a quote so we can be sure to make a note that only hypoallergenic products must be used when cleaning your home.

How frequently will you clean my home?

When you call Call Philadelphia, you can establish a schedule with our office personnel that meets your needs. Whether you want us to clean it a couple times a week or just once a month, we can do that for you. We can also clean your house just when you call us if that works for you, too.

Do I have to be home for you to come and clean?

No. A number of our customers have arrangements with us so we can enter their house while they are at work, on vacation or just out for the day. We can schedule a time to come out when you are not home so your house will be tidy when you walk in the front door. However if you are more comfortable being there when we clean your house, we can set up that also. Simply let us understand a window of time and we will do our finest to be there during that time.

How many team members will be cleaning my house?

The majority of the time, Call Philadelphia sends out 2 team members to each task. In some situations, we may even send out three people if it is a particularly huge task. Whenever possible, we also attempt to send out the exact same crew to your house each time since they will recognize with what needs to be done and they can be more efficient that way.

Why should I hire Call Philadelphia instead of a personal housemaid?

When you work with Call Philadelphia, we take care of whatever for you. Instead of you needing to stress over tax forms, discovering credible people and so forth, Call Philadelphia does it all for you to make the procedure carefree. If you ever have a problem with among our crew members, simply call us and we can look after that so you can avoid the uncomfortable fight yourself. We make it easy and inexpensive to keep your house clean whereas employing a private housekeeper leaves you open for more headaches than needed.

I have family pets. Will you still clean my home?

Certainly. Our team members have experience cleaning homes that have one family pet and even numerous pets. Due to all the pet hair and additional cleaning required, our rates may be a bit greater. But they are still competitive with other Philadelphia house cleaning business and they are very budget friendly.

Do you have insurance coverage?

Yes. All of the teams we send to clean homes are fully accredited, insured and bonded. They go through a screening procedure before they are employed and if they do not pass satisfactorily, they are not part of our home cleaning teams. This indicates you have nothing to stress over when you call Call Philadelphia for all of your Philadelphia home cleaning needs.

Are there things that you won’t clean up?

Yes. For sanitary and health factors, we will not ask our cleaning teams to clean up any pet or bodily fluids or excrement. This suggests we do not clean urine, feces, vomit or blood.